Terms & Condition

Please go through these Terms and Conditions thoroughly before using this website. RATNAVALI ARTS reserves the right to modify or terminate any portion of the website or the services offered by the company without any prior notice. Therefore RATNAVALI ARTS will not be liable to the customer or any other third party. This website offers services for the customers who wish to purchase precious and semi-precious jewellery for personal consumption or for gifting purpose. Beautiful and colourful collections of handmade fashion figures are very unique and exquisite which can be an ideal gift for your loved ones. The website displays the beautiful collection of fashion figure handmade collection, precious and semi precious splendid jewellery.

The items which are displayed on the website may appear slightly smaller or larger than actual size due to screen defaults or due to unique style of photography. The company shall not be liable for any legal action on this issue. All the products are subject to availability. We ensure that we will make our best efforts to inform you as soon as the product is available. The details of the product like stone weight, gold/silver weight, and gem weight may slightly vary from the product you receive.

To register on to the website, the customer has to provide their personal information which will be secured and for that the customer can read the company’s Privacy Policy. Prices of all products at ratnavaliarts.com are subject to change without any prior notice. The prices of jewellery are calculated on current rates of gemstones, gold and silver only. These prices fluctuate intermittently. In case of exchange or return of the jewellery the customer should not damage or spoil the jewellery box, original invoice, any tag if attached to jewellery and the authenticated certificate. We will not accept if any kind of alterations have been made to the jewellery. If the customer is not satisfied after receiving the product and wishes for a return then the company shall be liable of the exact amount of the product only.

RATNAVALI ARTS ensures that your product reaches you in excellent condition and on time. We only ship through highly esteemed courier companies like FED-Ex and DHL ecommerce. All the shipment are fully insured and will only be shipped after receiving the receipt of complete payment. Do not accept the product if the packing is tampered or damaged and email us immediately. As soon as the complete payment is made while ordering we provide our customers with a tracking id to track their order from dispatch till it reaches your doorstep. All the products will be directly delivered to the same person who ordered or in case if the customer wants someone else to receive the parcel then he/she needs to specify the details of the same at the time of ordering. Any errors in the name or address will result in non delivery of the product.

These TERMS & CONDITIONS when accepted by a customer becomes an agreement to sell between the company (RATNAVALI ARTS) and customer (You). RATNAVALI ARTS may change (amend, delete or add) these terms from time to time. All the products of RATNAVALI ARTS are covered by a One Year Warranty, starting from the day you placed an order.

Any disputes relating to these terms and conditions shall be subject to the Jaipur (Rajasthan) jurisdiction of the courts of India.